Service is the key message from Open + Direct
Article Abstract:
Stave Penistone, sales and marketing director, Open + Direct Retail Finance, discusses various issues, such as, factors driving the company's growth, its obectives, and the importance of good customer service u one of the major reasons behind the company's success.
Publication Name: ERMagazine
Subject: Electronics and electrical industries
ISSN: 0074-8714
Year: 2005
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Stores lose up to pound [pounds sterling]8 billion a year through poor customer service
Article Abstract:
According to a joint survey conducted by retail solutions company, Blue Martini Software and technology provider, Conchango, retailers' yearly sales are considerably affected by their quality of customer service.
Publication Name: ERMagazine
Subject: Electronics and electrical industries
ISSN: 0074-8714
Year: 2004
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Service comes first at JH Donald
Article Abstract:
Services offered by JH Donald Company such as electrical retailing are presented. Issues regarding warranty business are also discussed.
Publication Name: ERMagazine
Subject: Electronics and electrical industries
ISSN: 0074-8714
Year: 2004
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